If you're a Primary Admin or Admin of an Enterprise team, the User Report gives you more visibility into your team's activity.
To get to the User Report:
The User Table lists all the users on your team, and the following usage metrics about each account:
Column | Description |
| The email address associated with the user's account. | |
| Username | The username of the account. |
| First name | The first name of the user, from their My Account page. |
| Last name | The last name of the user, from their My Account page. |
| Last active | The last time the user logged in, edited a survey, or a survey in their account received a response. |
| Active surveys | The number of surveys in the user's account that were modified within the selected date range. This number includes surveys created by other people on the team and shared with this user. |
| Responses | The number of responses the user's account has collected within the selected date range. All responses, including ones you delete or transfer out, count towards the total number of responses collected within the survey owner's account. |
| All time responses | The total number of responses across all surveys that remain in this account. The date filter doesn’t apply to this column. |
| Last active | The last time (UTC) the user logged in, or a survey within the account was modified. |
| Shared surveys | The number of surveys shared with or by this user. |
| Joined on | The date the user joined the team. |
| SSO* | Shows if this user logs in with single sign-on (SSO). |
| Seat type | The user's seat type. Either Power or Casual. |
| Role | The user's role on the team. See: Enterprise team seats, roles and permissions. |
| Divisions | The users' division (only available on teams with Divisions enabled). |
| Department* | The user's department, as defined in your company's Identity Provider. |
| Cost Center* | The cost center associated with the user, as defined in your company's Identity Provider. |
*Only available on Enterprise teams with SSO enabled.
You can use filters to narrow down your user list based on some of the data in the table. The following filters are available:
| Filter | Description |
| Role | Filter by the user's role on the team. |
| Seat type | Filter by Power or Casual. |
| Division | Filter by the user's division (Only available on teams with Divisions enabled). |
| Department | Filter by the user's department (only available on teams with SSO enabled). |
| Shared surveys | Enter a numerical range to filter by number of surveys shared with or by this user. |
| Responses received | Enter a numerical range to filter by how many responses the user has received in their account. |
| Active surveys | Enter a numerical range to filter by how many modified surveys the user has in their account. This includes shared surveys. |
Select the funnel icon for filtering.
You can use the search bar in the upper-right corner of the table to quickly find a specific person. The search bar will search the following fields:
TIP! You can export the table with a date range and filter applied to the report.
To export the report as a CSV, click Export in the upper-right corner of the table.
At this time there's no way to export an individual user's survey list.
Timestamp Format
Timestamps are shown in ISO 8601 format, which looks like this: 2016-02-17T21:37:40.643Z
You can choose which columns to display by using Table setup in the upper-right corner of the table. Email is the first column in the User Report, with a dropdown list of all other columns to select and view, or unselect to hide.
By default, the report shows your current billing cycle. You can narrow down the time period by using the date dropdown menu above the table. Date filters affect the Active surveys, Response and Shared surveys columns only.
The following date ranges are available:
TIP! All date ranges end with the current date. If you can’t select a date, no data is available for that time period.
You can’t select dates before June 2023, as this was when the User Report feature was first introduced.
In the User Report, you can see the surveys created by people on your team and help manage those surveys. You can easily transfer a survey from one account to another, share surveys on behalf of others, or delete surveys. For more information on survey management, see Manage your Team's Surveys.
Deleting a survey is a permanent action that can't be reversed. To keep a survey and its responses available for the Team, make sure to transfer the survey to another before deleting.
To view a list of surveys in a specific account:
When you view someone’s surveys, you can see how many surveys the user has created, shared, and has open collectors for.
TIP! To preview a survey, click any survey title to preview the entire survey—responses won't be recorded.
When you're viewing an individual user's survey list, you can use the search bar in the upper-right corner of the table to quickly find a specific survey in their account. The search bar will search the Survey Title only—not the contents of the survey.