Library
The library is where team members can find and use shared assets to create surveys. These shared assets include images, documents, templates, themes, and questions.
Primary Admins and Admins can add or manage items in the team library and set default assets to be automatically added to new surveys that teammates create. To review access levels for other roles, see Team Roles or Enterprise Team Roles.
If your Enterprise team has Divisions, you can also access division libraries that have additional survey controls.
Primary Admins and Admins can add new items to the library.
To add a new item to the library:
Type | Size | Format |
Image | 2 MB or less | JPG, PNG, or GIF |
Document | 16 MB or less | DOC, DOCX, or PDF |
Presentation template | 2 MB | PPTX |
In the Library, Primary Admins and Admins can manage existing items by clicking the three dots to the right of the item and choosing an action from the menu. The actions available depend on the item type.
Action | Description |
Edit details | Change the title (Name) and description of the item to give more context to team members when they visit the library. |
Remove | Remove the item from your library. This doesn't affect any surveys that already use that item. If you remove a theme or template, the custom theme or survey it's based on will remain in your account. |
Download | Download images and documents to your computer. |
Preview | Preview images and documents in the library. To preview a document, download it to your computer. To preview a template, choose Edit details and click Preview Survey under the survey details. |
Set as default | Set a default logo or theme, or presentation template to survey's your team creates. |
Primary Admins and Admins can set defaults to be used in all new surveys the team creates.
TIP! First add items to the Library, to then use them as the team default setting.
To manage default assets:
*Enterprise only.
If you're interested in these Enterprise-only features, get in touch with our sales team. Existing customers, please contact your Customer Success Manager (CSM).
When adding a new image, theme, CSS theme, or presentation template, select the default option to have it applied to all new surveys in your team.
To set an existing asset as a default, click the three dots to the right of the item and select the default option.
When a default is set for the team and someone creates a new survey, the default item is automatically applied. Existing surveys aren't changed.
If your Enterprise team has access to Divisions, your Admins may have restricted access to remove or edit default items.
To use items from the library in surveys, select My Team from the main navigation and then Library to browse, preview, or download library items.
For instructions on how to use each type of item in the library, see the relevant section below.
To apply a team theme to a survey:
To add an image from the library to a survey:
If adding an image to question text or answer choice field, you'll need the library image's source image URL. From the Library, right-click the image to open the image source URL in a new tab and copy the URL from the address bar. Add the image to your survey using the formatting toolbar.
To create a new survey from a team template:
In the Design Survey section, you can make any edits or additions you'd like before sending out your survey. Any edits you make are unique to your survey and won't affect the template in the library.
Similarly, if an Admin makes edits to the template in the library after you created your survey, it won't affect your existing survey.
Documents can't be added to surveys, but you can download them to your computer.
To download a document to your computer:
You can't preview documents within SurveyMonkey.
If you need to attach a document to a survey, host it on a third-party site and add a hyperlink to your survey.
Everyone in your Enterprise team can search and browse company questions in the Custom Question Bank and add them to their surveys.
Follow the steps to export your survey results as a PPT.
ENTERPRISE FEATURE: Only available on some Enterprise plans. If you're interested, contact sales. If you already have an Enterprise account, contact your Customer Success Manager.
When your team has Divisions—sub-groups within your team that can be managed independently of one another—each division can have its own division library with its own set of assets. A division library allows each division to have unique assets that are different from the assets in the team library and other divisions.
Division members can use the assets from the team library or their division library, which ensures all surveys meet either the team's or division’s unique branding needs.
The assets that team members can see, manage, and use depend on their role, if they belong to a division, and whether those assets have additional default settings or restrictions. Only the Primary Admin and Admin have full access to view, add, and manage the team library and all division libraries.
Primary Admins and Admins can: | Division Admins can: | Users can: |
View, add, or manage assets in the team library (as described earlier in this article) or any division library Click a division name to view the assets in that division library and set defaults for that division Set team and division defaults Allow Division Admins to override the asset settings for their division Create surveys without any restrictions | View assets from the team library View, add, or manage assets for the division libraries they manage Click a division name to view the assets in that specific division library Set defaults for the divisions they manage, if given permission by the Primary Admin Create surveys using the assets they have permission to use from the team library or division libraries they manage | View the assets from the team library and division library, if they are assigned to a division Create surveys using the assets they have permission to use from the team library or division library |
The team library is for everyone on the team. A division library is only available to the people assigned to that division. If someone is not assigned to a division, they only have access to the team library.
If an asset is Set as default for a Division, that setting overrides the team default.
On the Library page, there's a Library dropdown to navigate between the team and division libraries.
The Filter button lets anyone narrow down their library by item type. Primary Admins, Admins, and Division Admins can also Filter to display items from specific libraries.
From the Library page, Primary Admins and Admins can click Set team defaults to set a default logo, theme, template, or intro text for all new surveys the team creates.
Primary Admins, Admins, and Division Admins can Set division defaults. If an asset is Set as default for a Division, that setting overrides the team default.
After adding a default team or division asset, Primary Admins and Admins can set further restrictions. Assets can have:
There's also a toggle to Allow Division Admins to override the asset settings for their division. If the Division Admin is given permission, they can add and manage assets for their division libraries. If they aren’t allowed, they can only view their division libraries.
When division defaults differ from the Team default, Primary Admins, Admins, or Division Admins can click Reset to Team Defaults to revert the asset and its restrictions back.
TIP! You can select the size and position of a default logo and choose to restrict whether users can edit your selections.
The assets that team members can use for creating new surveys depend on their role, if they belong to a division, and whether those assets have default settings or restrictions on them.
When creating surveys, Division Admins and Users can only see the assets they have permission to view and use. Primary Admins and Admins don’t have any restrictions as they create surveys so they can add new assets to libraries as they need.
If an asset is set as a default, it's automatically added when a new survey is created. Depending on the restrictions set, the team member may or may not have the ability to remove or update the asset.